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Case Study
Industry: Fintech / Digital Banking
Client Type: Crypto-native Neobank
Use Case: Crypto custody, multi-currency accounts (EUR, GBP, USD), swaps, and off-ramps
User Base: 250,000+ users in 12 EU countries
Core Assets: EUR, GBP, USD
Licensing: VASP & EMI licensed in the EU, MiCA-ready
In a post-MiCA Europe, crypto banking is evolving quickly. Users want digital asset functionality baked
into their everyday financial experience—especially expats, remote workers, traders, and international
entrepreneurs who live in Europe but earn and spend across multiple currencies.
A forward-thinking crypto neobank set out to address this need, offering:
A visionary crypto neobank has emerged to cater to this demand, providing:
By leveraging PalPayments’ expertise, the neobank successfully established a robust platform that not only meets regulatory requirements but also enhances user experience, allowing for efficient management of digital assets and fiat currencies.
1. Users Wanted Multi-Currency Flexibility
The Neobank’s core users were digital nomads, freelancers, and tech professionals. They earned in USD, billed in GBP, and lived in the EU—requiring flexible accounts across currencies. However, delivering native FX, IBANs, and wallets for multiple currencies in-house proved challenging.
2. Crypto Deposit and Swap Demands
Users held BTC, ETH, and stablecoins and expected to top up their Neobank balance directly. Without custody infrastructure or a swap engine, the team risked losing users to crypto exchanges and wallets.
3. Compliance, Licensing, and Wallet Risk
Operating in regulated EU markets meant full alignment with MiCA and e-money directives. The team needed real-time KYC, transaction monitoring, and wallet risk scoring—without hiring a 10-person compliance team.
4. Developer Bandwidth Was Limited
The team couldn't afford to manage multiple vendors, custom integrations, and payment rails. They needed everything embedded, auditable, and easily deployable—allowing them to focus on product development rather than plumbing.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments integrated directly with the neobank’s core wallet and user identity layers, delivering a seamless front-end UX powered by best-in-class infrastructure behind the scenes.
The addition of crypto on-ramps drove significant new user activity in LATAM, Southeast Asia, and Eastern Europe. Players who previously couldn’t use cards or banks now had frictionless access to play.
She used a DeFi wallet → an exchange → a fiat wallet → a bank. Multiple steps, fees, and delays.
She used a DeFi wallet → an exchange → a fiat wallet → a bank. Multiple steps, fees, and delays.
PalPayments is purpose-built for modern fintech builders in regulated environments. For European crypto banks and neobanks, we offer:
Without needing to issue cards, open bank accounts, or manage wallets manually, operators gain speed, access, and trust—the core pillars of growth in the iGaming world.
Your journey starts here.
Book a live demo or get the info you need to explore how PalPayments fits your business.
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
See Also
Support
FAQ
Blog
Affiliates Program
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
Get Started
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid Finance
PalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
