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Case Study

Enabling Multi-Currency IBANs for a Global SaaS Platform with No Wallet Infrastructure

Client Profile

A rapidly scaling B2B SaaS platform serves international businesses, freelancers, and consultants who invoice clients in multiple currencies. The platform provides tools for invoicing, client management, project tracking, and reporting.

To improve financial efficiency and user experience, the company wanted to enable users to receive client payments into local and international IBANs, in multiple currencies—without managing wallets or holding funds on-platform.

The Problem

No Crypto Knowledge

Store Teams Lacked The Expertise To Manage Wallets, Private Keys, Or Crypto Onboarding Tools.

Volatility Exposure

Finance Leadership Was Unwilling To Take Risk On Fluctuating Token Prices.

Complex Compliance Requirements

UAE Regulations Required AML/KYC Adherence For Crypto Transactions—But The Retailer Didn’t Want To Build In-House Compliance Infrastructure.

No Operational Bandwidth

The Business Needed A Solution That Integrated With Existing Systems Or Worked Independently, Without Heavy Development Or Retraining. The Solution: Crypto-As-Fiat Acceptance Via PalPayments. PalPayments Provided A Turnkey Solution Allowing The Retailer To Accept Crypto At The Point Of Sale While Receiving Instant AED Settlement—Without Holding Or Managing Crypto Directly.

How It Works (In-Store Workflow)

PalPayments Integration

Each location receives a tablet-based app or POS-compatible plugin installed within 24 hours.

Customer Checkout

A buyer selects “Pay with Crypto” and scans a QR code that represents the bill in AED, converted in real time to USDT, USDC, BTC, or ETH.

On-Chain Confirmation

PalPayments detects the crypto transfer using secure monitored wallets. Once received:

The crypto is automatically converted to AED

Settlement is initiated to the retailer’s business account

AED Settlement

The retailer receives cleared AED funds—either instantly to a PalPayments-issued IBAN or daily via consolidated payout to their UAE bank account.

Reporting

Each transaction is logged in a real-time dashboard, with downloadable data for accounting and VAT purposes.

Crypto Acceptance API

Enables dynamic QR code generation, real-time FX locking, and payment status polling.

Secure Wallet Layer

PalPayments manages all crypto custody infrastructure—retailer holds no wallets or private keys.

Instant Conversion Engine

Crypto is sold via regulated liquidity providers and converted into AED at execution-time rates.

Regulatory Compliance Engine

KYC/AML screening is applied to every transaction before settlement, meeting UAE Central Bank standards.

Dashboard & Reporting

Cloud-based UI provides full visibility across locations, including daily volumes, asset types, and settlement breakdowns.

No Crypto Exposure

KYC/AML screening is applied to every transaction before settlement, meeting UAE Central Bank standards.

Regulatory Compliance Engine

KYC/AML screening is applied to every transaction before settlement, meeting UAE Central Bank standards.

No Crypto Exposure

All crypto payments are auto-converted to AED—no asset custody, no tax complexity, no token volatility.

Seamless Customer Experience

QR-based checkout enables fast, mobile-first payments preferred by tourists, crypto users, and high-spending customers.

Compliance Offloaded

PalPayments handles all regulatory screening, chain analytics, and fund traceability. The business stays protected without hiring compliance staff.

Realtime Reconciliation

Each store has instant visibility into completed crypto payments, AED settlements, and transaction history.

Supports Tourists and Residents

Popular stablecoins and crypto assets are accepted from users around the world, making checkout easy for international spenders visiting the UAE.

Optional Features

Standalone QR Posters

Allow crypto checkout via static QR codes for unattended counters or minimal footprint spaces.

Standalone QR Posters

Allow crypto checkout via static QR codes for unattended counters or minimal footprint spaces.

Staff-Level Reporting

Track crypto payment volumes per employee or location.

Branded Receipts

Customize crypto receipts with your store logo, promo codes, and loyalty instructions.

Phase 1: Compliance & Product Planning (2 Weeks)

PalPayments collaborated with the platform’s product, legal, and risk teams to define UAE-specific flows—Emirates ID
verification, local IBAN issuing, and compliance reporting for the Dubai Land Department (DLD).

Summary

Accept Crypto With No Technical, Regulatory, Or Operational Burden Instantly Convert Digital Assets Into AED Provide A Modern, Secure, And Appealing Checkout Method Stay Compliant With Central Bank Expectations Gain Customer Goodwill And Brand Differentiation In A Competitive Retail Environment

Your journey starts here.

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