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Case Study
Industry: Payments / Fintech / PSP
Client Type: Licensed European Payment Service Provider
Use Case: Crypto enablement, FX expansion, global compliance automation
Users Served: 3,000+ active merchant accounts
Regions: Europe (base), expanding to LATAM, SEA, MENA
Licensing: PSD2-licensed PSP, VASP registered in EU
For European Payment Service Providers (PSPs), the race is on to provide smarter, more global, and more flexible payment services to their merchant clients. While SEPA and card acquiring remain core offerings, merchants are demanding:
One licensed PSP based in Western Europe saw this shift early. With a strong merchant base across the EU and UK, they sought to expand into LATAM, MENA, and Southeast Asia. However, they faced serious obstacles:
They turned to PalPayments to bridge the gap embedding modern financial infrastructure while keeping their core platform
focused and lean.
Merchants Wanted
Crypto Acceptance
A growing number of clients—especially in e-commerce, gaming, and digital services—asked to accept USDT, ETH, and BTC as payment options. The PSP had no crypto custody setup, no licensed flow for stablecoin settlement, and no on-chain monitoring capability.
FX Limitations Slowed
Cross-Border Growth
Merchants selling in multiple currencies needed real-time FX rates, transparent fees, and automated conversion for USD, GBP, EUR, and emerging market currencies. The PSP relied on a third-party FX provider with batch settlement, poor margins, and no merchant-facing features.
Compliance Complexity
Across Jurisdictions
Expanding into non-EU markets raised concerns around KYC, KYB, AML, and sanctions screening. Without real-time automation, merchant onboarding and transaction monitoring became slow, manual, and expensive.
Developer Bottlenecks
The PSP’s tech team was focused on improving UI and performance for European merchants. They lacked capacity to build crypto wallets, FX engines, or AML systems in-house—and didn’t want to stitch together multiple vendors.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments worked with the PSP’s engineering and compliance teams to execute a complete rollout in under 8 weeks:
PalPayments was built for developers, product teams, and visionaries who don’t want to be slowed down by legacy infrastructure or compliance blockers.
Expand beyond SEPA and cards with crypto payments, real-time FX, and automated compliance for global growth.
Expand beyond SEPA and cards with crypto payments, real-time FX, and automated compliance for global growth.
A UK-based SaaS company with clients in Argentina, Nigeria, and Turkey wanted to:
PalPayments worked with the PSP’s engineering and compliance teams to execute a complete rollout in under 8 weeks:
Your journey starts here.
Book a live demo or get the info you need to explore how PalPayments fits your business.
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
See Also
Support
FAQ
Blog
Affiliates Program
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
Get Started
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid Finance
PalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
