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Case Study
Industry: Electronic Money Institution (EMI) / Fintech
Client Type: Regulated EMI operating in EU and EEA
Use Case: Crypto enablement, embedded FX, compliance automation
Licensing: EU EMI License (Passporting across 17 countries)
Monthly Volume: €85M+ processed monthly
Markets: Europe (primary), MENA, SEA (expanding)
Licensed EMIs are central to the embedded finance revolution—offering IBAN accounts, e-money
wallets, remittance services, and B2B payments. But while regulation provides access, it also brings
technical complexity, high compliance costs, and constant pressure to innovate.
This EU-based EMI had strong traction across Europe, offering white-label wallets and virtual IBANs
to fintechs, payment platforms, and B2B SaaS firms. But as they prepared to expand into new regions
and add crypto-friendly features, they hit key infrastructure bottlenecks:
They partnered with PalPayments to modernize their stack, reduce costs, and offer new digital asset
and FX features natively within their platform—without compromising regulatory control or end-
user trust.
1. No Built-In Crypto
Support
As demand for stablecoins and digital asset payouts surged from partners and users, the EMI had no compliant crypto infrastructure. Custody, risk management, and swaps would require heavy engineering and legal lift internally.
2. Inefficient FX
Workflows
The EMI relied on an intermediary FX provider for cross-border conversions, which involved batch settlements, manual approvals, and pricing delays. This impacted remittance clients and
led to lost margin and poor end-user experience.
3. Compliance,
Licensing, and Wallet
Risk
With high-touch compliance processes and no automation, onboarding business and retail clients took 3–10 days. This was unacceptable for partners operating in high-speed verticals like gig platforms and wallets.
4. Rising Infrastructure and Ops
Costs
Multiple vendors handled e-wallets, compliance checks, FX, and reporting—creating tech debt, expensive overheads, and fragmented operations.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments provided a modular, API-first platform that allowed the PSP to roll out new services crypto, FX, multi-currency wallets, and compliance tooling
without disrupting their existing stack or licensing status.
PalPayments worked with the PSP’s engineering and compliance teams to execute a complete rollout in under 8 weeks:
PalPayments was built for developers, product teams, and visionaries who don’t want to be slowed down by legacy infrastructure or compliance blockers.
EMIs are under pressure to move beyond basic e-money accounts and provide real-time, multi-asset functionality. PalPayments enables that evolution with:
EMIs are under pressure to move beyond basic e-money accounts and provide real-time, multi-asset functionality. PalPayments enables that evolution with:
The EMI space is evolving. Those who integrate modern infrastructure can offer banking, crypto, and FX in one place—seamlessly and securely. This EMI went from legacy-bound to globally scalable in just 10 weeks, using PalPayments to unlock innovation, reduce costs, and serve partners better than ever. One API. All the tools. Built for licensed operators.
Your journey starts here.
Book a live demo or get the info you need to explore how PalPayments fits your business.
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
See Also
Support
FAQ
Blog
Affiliates Program
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid FinancePalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Crypto Services
Buy Crypto
Crypto Saving
Crypto Swaps
Crypto Staking
Crypto Prices
Over The Counter
For Startups
Looking for funding?
Multi-Chain
Polygon (MATIC)
Avalanche (AVAX)
Arbitrum (ARB)
Tron (TRX)
Polkadot (DOT)
Tezos (XTZ)
Get Started
PalWallet vs Trust Wallet
PalWallet vs MetaMask
PalWallet vs Coinbase Wallet
PalWallet vs Binance Wallet
For Business Hybrid Finance
PalPayments DeFi
CeFi
Crypto Assets
Bitcoin wallet
Ethereum wallet
Solana wallet
Cardano wallet
XRP wallet
Monero wallet
USDT wallet
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
Legal & Regulatory Information
The PalWallet Account and PalCard (Mastercard) are issued by a regulated money provider, an Electronic Money Institution authorised by the Central Bank of Cyprus under the Electronic Money Law. The regulated money provider is a member of the Mastercard network. Please note that electronic money products are not covered by the Deposit Insurance Scheme of the Republic of Cyprus. However, all client funds are safeguarded in segregated accounts, ensuring that in the unlikely event of the provider’s insolvency, your funds remain protected from claims by creditors.
Mastercard Disclaimer
The Mastercard circles design is a registered trademark of Mastercard International Incorporated.
Apple Pay Disclaimer
Apple Pay is a trademark of Apple Inc. and is provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Apple Inc. and its subsidiaries are not banks. Any card added to Apple Pay is issued by your card provider, not by Apple.
Google Pay Disclaimer
Google Pay and Google Wallet are trademarks of Google LLC. Use of these services is subject to Google’s terms and conditions.Contactless Indicator
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC.OtherThe PalWallet Account and PalCard
© PalWallet, PalWallet Limited
Past performance is not a reliable indicator of future results. Investing in blockchain-based assets carries a risk of partial or total loss of capital. The value of any digital assets exchanged through PalWallet is subject to market volatility and other financial risks.
© PalWallet, PalWallet Limited
Stablecoins
Fiat & Crypto Settlement
Multi-Currency Support
On/Off Ramp Integration
Pre-Built Payment Modules
Instant Integration
White-Label Options
