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AML / KYC 
Policy

PalWallet

Last updated: January 2026


1. Introduction
PalWallet is committed to maintaining the highest standards of compliance with international Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Know Your Customer (KYC) regulations.
This policy outlines the principles, controls, and procedures implemented to prevent the use of PalWallet’s platform for money laundering, terrorist financing, fraud, and other financial crimes.
PalWallet operates in accordance with applicable laws and regulatory requirements in all jurisdictions where its services are provided.

2. Regulatory Framework
PalWallet’s AML and KYC framework is aligned with international standards and regulations, including but not limited to:
• Financial Action Task Force (FATF) Recommendations
• EU Anti-Money Laundering Directives (AMLD)
• Markets in Crypto-Assets Regulation (MiCA)
• Local financial crime and AML legislation in supported jurisdictions
• Sanctions and watchlists issued by OFAC, EU, UN, and other authorities

3. Scope of Policy
This policy applies to:
• All PalWallet users
• All PalWallet products and services
• All employees, contractors, and partners
• All fiat and crypto transactions conducted on the platform

4. Customer Due Diligence (KYC)
PalWallet applies a risk-based approach to customer verification.

4.1 Identity Verification
All users must complete identity verification before accessing regulated services. This includes:
• Full legal name
• Date of birth
• Nationality
• Residential address
• Government-issued photo ID
• Liveness and biometric verification
• Proof of address where required
Business users must provide:
• Company registration documents
• Beneficial ownership details
• Director and shareholder information
• Business activity description

4.2 Risk Assessment
Each customer is assessed based on:
• Country of residence
• Transaction behaviour
• Source of funds
• Politically Exposed Person (PEP) status
• Sanctions exposure
• Business activity risk
Higher-risk customers may be subject to Enhanced Due Diligence (EDD).

5. Enhanced Due Diligence (EDD)
EDD is applied to high-risk users including:
• Politically Exposed Persons
• High-volume traders
• Users from high-risk jurisdictions
• Complex ownership structures
EDD measures may include:
• Source of funds verification
• Source of wealth verification
• Additional documentation
• Ongoing monitoring

6. Transaction Monitoring
PalWallet operates continuous transaction monitoring using automated and manual controls.
Monitoring includes:
• Unusual transaction patterns
• Rapid movement of funds
• Structuring or layering behaviour
• High-risk wallet interactions
• Sanctioned wallet screening
• Blockchain analytics and tracing
Suspicious activity is flagged, reviewed, and escalated where necessary.

7. Sanctions and Watchlist Screening
All users and transactions are screened against global sanctions lists, including:
• OFAC
• EU Sanctions
• UN Sanctions
• UK HMT
• Interpol and law enforcement databases
Users linked to sanctioned entities are blocked immediately.

8. Suspicious Activity Reporting
PalWallet maintains internal procedures for identifying and reporting suspicious activity.
Where required by law, PalWallet files Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs) with relevant authorities.
PalWallet cooperates fully with regulators and law enforcement agencies.

9. Record Keeping
PalWallet retains customer and transaction records in accordance with regulatory requirements, typically for a minimum of five years.
Records include:
• KYC documentation
• Transaction history
• Risk assessments
• Compliance reviews
• Audit logs

10. Data Protection and Privacy
All personal data is processed in accordance with applicable data protection laws including GDPR.
User data is:
• Encrypted
• Stored securely
• Access-controlled
Used only for regulatory and operational purposes

11. Staff Training and Compliance Oversight
All PalWallet staff receive regular AML and KYC training.
A designated Compliance Officer is responsible for:
• Oversight of AML and KYC programmes
• Regulatory reporting
• Policy enforcement
• Internal audits
• Regulatory liaison

12. Ongoing Monitoring and Review
This policy is reviewed regularly to ensure continued compliance with:
• Regulatory changes
• Industry best practices
• Emerging financial crime risks
• Technological developments

13. Zero Tolerance Policy
PalWallet maintains a zero-tolerance approach to financial crime.
Any attempt to misuse the platform for illegal activity will result in:
• Account suspension or termination
• Asset freezing where legally required
• Reporting to authorities

14. Contact
For compliance-related inquiries, please contact:
Compliance Team PalWallet

Email: [email protected]

How it connects

One Infrastructure. Three Powerful Products.

PalPayments powers PalWallet. PalWallet powers PalCard. Together, they power modern global finance.
Infrastructure and rails for global payments.
A secure non-custodial multi-chain wallet with low fees.
Send, spend, and manage money worldwide.
One backend. One compliance layer. One user experience.
BLOGS

From the blog

How PalWallet makes multi asset wallet management simple for everyday crypto use

How PalWallet makes multi asset wallet management simple for everyday crypto use

PalWallet simplifies multi-asset crypto management by consolidating assets

Tom Feb 25
4 min read
February 2026 Stablecoin Payments Report

February 2026 Stablecoin Payments Report

February 2026 stablecoin report highlights new EU and

Tom Feb 25
4 min read
Stablecoins are reshaping global payments for businesses: speed, certainty, and scale

Stablecoins are reshaping global payments for businesses: speed, certainty, and scale

Stablecoins enable fast, low-cost, and reliable global payments,

Tom Feb 23
6 min read
ALL-IN-ONE WALLET

Frequently Asked Questions

Whether you’re just getting started or looking for specifics on features like spending limits, card security, international usage, fees, or managing your crypto-linked payments our FAQ section covers it all.

What is PalWallet and how does it work?

PalWallet is a next-generation crypto wallet and payment app that lets you store, send, receive, and swap cryptocurrencies, as well as spend globally using your PalCard. It supports both crypto and fiat, giving you full control of your digital assets in one easy-to-use app. Whether you’re a casual holder or a frequent user, PalWallet simplifies Web3 finance.

Yes. PalWallet offers bank-grade security, including multi-signature architecture, biometric access, and insurance-backed wallets. We also comply with EU-level regulatory standards, ensuring that your funds and data are protected at every layer.

Absolutely. With PalWallet, you can send and receive crypto across borders instantly, with low fees and no hidden charges. It’s perfect for freelancers, digital nomads, or anyone sending money globally in Bitcoin, Ethereum, or stablecoins.

Yes. PalWallet is a hybrid wallet that supports major cryptocurrencies and traditional fiat currencies, making it ideal for users who want to manage digital and traditional money in one place. You can also convert between crypto and fiat with our built-in swap feature.

PalSwaps lets you exchange crypto instantly with low fees, while PalSave allows you to earn passive rewards by holding your crypto. Both features are designed to maximize your crypto’s potential without needing complex DeFi tools or exchanges.

Yes. PalWallet is designed to be simple enough for beginners and powerful enough for experts. Whether you’re just getting started or managing a portfolio, you’ll find intuitive features like one-click swaps, asset tracking, and advanced wallet settings.

Yes. PalWallet operates under a crypto license from Europe and partners with regulated banking institutions for fiat services. Your funds are insured up to certain limits, and all transactions meet AML/KYC compliance. We take your financial security seriously.

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